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Dear Streamline Systems: Though I have told you several times how pleased I am with the Epson home theater system you recently installed in our home, I also wanted to put my great satisfaction with the product and your service in writing. When I like a product and service as much as yours, I want to let the world know about them. In general, my husband and I feel our experience with you has been very positive. When I first expressed interest in the system, you gave us considerable time on two occasions to view the system at your site at times convenient for us; came to our home at our request without our firm commitment to buy; answered our many, sometimes repetitious, questions; and put together a package that fit our budget as well as our expectations. A few months passed between the time I received my original estimate and the time I made the ultimate commitment to buy. But you never pressured us to make the purchase. I also deeply appreciated the courtesy and professionalism of your installers and support staff. Because I have difficulty in using even a basic tape recorder, I especially appreciated their patience in teaching me how to use the system. On two extra occasions after the installation, your staff came to our home to help me master the accessing of the various options. I know that if I have any further questions, I only need to pick up the phone for answers and explanations: someone will walk me through the problem with the remote control in hand as has already been done more than once. Since I started enjoying its spectacular performance both as a T.V. and a C.D. player, I have not had a moment of regret in making this purchase. In fact, I often find myself saying to my husband: “What a worthwhile investment! What fantastic color! What sharp definition! What awesome sound! What a total viewing and audio experience! We should have done this sooner!” Already we have been wowed by the Christmas at Rockerfeller Center and other holiday programs, the Rose Bowl Parade, and the Super Bowl as well as by feature films. We look forward to many more hours of delicious entertainment in the comfort of our own home. Thank you again for your service and your product, which both my husband and I would recommend gladly to any interested client. Anne A. Horvitz

We enjoy our entire system very much. Streamline has been available for every call and answered all our questions about how the system works. Your technicians are very knowledgeable and courteous and your service is very prompt. Having music at our fingertips is wonderful and we are very pleased with the sound from the speakers in the kitchen to the rock speakers out on the patio! We would not hesitate to refer Streamline to our friends! Mark and Alice Oosting

Abe, My wife and I were talking about Streamline last night. You installed a great home theater in our first Ada home, and have now installed/worked on two main home systems and our workout room system in this home.  WOW! Streamline never disappoints. We are so pleased with the TV and install work performed yesterday. Thanks again to Matt and Gill. They are true professionals. I’ll send you some pics so you have them for reference (for the next guy who asks “What will this retrofit look like?”). Thanks again and I’ll let you know when we’ll be ready to do the downstairs. Happy New Year! Michael

Dear Abe, thank you for the great audio system, communications and home theater that your company installed for us. You and your people have been a real pleasure to work with from planning and choosing the components to final installation. Throughout the process Cheryl & I put our complete faith in you to choose the right components and we have not been disappointed with any of your choices. We absolutely enjoy the system daily (I’m listening to the Sonos audio as I type this letter). I appreciate the several follow-up visits made by Matt Vogel to “tweak” all the components to perfection. Please feel free to stop by with future customers for a first hand look at what you have done for us. Sincerely, John Van Rosmalen

Abe, I am happy to serve as a referral for any prospective projects you might have. We had a very positive experience with Streamline throughout the building project and continue to receive top notch support. In addition to quality service, Brenda and I were very impressed by the consultative approach that you and your team provided. We very much felt that you took our needs in to consideration at every step in the project. We also felt that you worked well with the other design/build team members. Overall, Streamline provided consistent and dependable service and continued to help us after we moved into our new home. I would be happy to talk to anyone directly about our experience. Best regards, Bruce Thompson

This note confirms Streamline Systems installed equipment in two of our homes over the past 3 years.  In both cases the installation, support and electronics performed as promised.  When we called for help Streamline was there and when we needed extra help they responded.  We plan on using Streamline in our next home when the time comes. Sincerely, William J. Bartholomew

Abe, Thanks for the upgrade of our home theater and music systems. We are very happy with the results. Your crew was very professional and courteous. The job was done quickly and within your proposed cost. We also appreciate the after-job walk through to explain all the features of the new systems. We have used Streamline for several years and will continue to do so. Thanks again for such great service! Susan Rysdyk

Abe, We wanted to thank you for all your time and support on our projects. Each time we worked with you we were given wonderful designs and options for our entertainment and home automation needs. Your knowledge of products and equipment have suited our family beautifully. Streamline has been a terrific company to work with over the years. Your technical staff has been informative, thorough, neat and very pleasant to have in our home. The service and technical support we have received from your office staff has been invaluable. Many times Matt and Jessica can answer our questions in one phone call. As well as the ongoing support we appreciate your follow up and “check-in” calls to verify everything is still exactly what we need. I also appreciate all the times you were there to answer our general questions about new systems and new technology that is being developed. Again I just wanted to thank you and especially let you know what a wonderful experience we have had working with Streamline over the years, and what a wonderful group of people you have in the Streamline “family.” We look forward to working with you again in the future. Sincerely, Claire and Ken Fawcett

Hey Abe, I wanted to drop you a quick note and say THANK YOU for your service! We love our audio system and we use it all the time! Life is so much better with music playing throughout the house…and outside! Your service guys have been great to work with as well!” Thanks again! Emily & Keith Cunningham

Dear Abe, Well – you did it again! The parade house just completed for our clients and BDR has it “all:” fabulous sound, the best visuals, amazing lighting and my favorite remote controls yet – love the giant remote/mini TV house brain thing…(that is te technical term for it, isn’t it?) I wanted to let you know that the team from Streamline was very impressive, knowledgeable, professional, friendly and patient. It was a pleasure to work with everyone. Your systems, sounds and “gigmos” got some great response during the Parade of Homes. You must already be hearing from admirers of your work. I look forward to working with you again soon. Thanks for making it such a pleasure. Most Sincerely, Kathryn Chaplow

Abe, Just a note telling you how satisfied we were with your company’s part in the building of our new home.  We enjoyed the building process because of people like you.  You exceed the actual costs and we now have a sound system that is current and of utmost quality.  Not being high tech people, your guidance was helpful.  The best part is you make sure we understand the system and will come back as often as needed at no charge.  Thanks again and I have highly recommended your company when all my friends are over watching the new plasma TV. Scott and Sue Kooistra

Just wanted to let you know that Greg came out to the house and he did a great job! He was very professional and helpful, my wife really like him. May you and your team have a wonderful Christmas!   Scott G.

Dear Abe, I just wanted to let you know how helpful you were with the new construction of our house.  This is the second house that we have built where we had sound distributed throughout the house.  Our last house was done by Classic Stereo.  Our builder recommended that I call you due to your on-going relationship together. I called Classic Stereo and asked them to provide a quote. I also call you at Streamline Systems and asked for a quote. You pulled through for me and provided everything that we discussed. Classic Stereo called me and said my paperwork was lost under a pile on someone’s desk and was it too late to provide a quote. Fortunately for me it was too late and they never gave me a quote which enabled me to work with you and Streamline Systems. You were also up for some new challenges.  I saw a new product offered by Sonos that distributed sound throughout the house that is stored on a main home computer.  All of my music is stored there and it seemed like the perfect application for us. The Sonos system is perfect for the family.  The kids can find music very quickly and my wife can find the mute button pretty fast too.  The system is very flexible and would work well in any modern home today. In a nutshell, I just wanted to say thanks for all the hard work and dedication you demonstrate in the custom audio/visual and home theater industry.  You researched ways in which to make my ideas work and put them in motion in our house. It is no surprise to me that so many high quality builders, like Insignia Homes, partner with you and Streamline Systems for this type of work.  Please feel free to use me and anything said here as a personal recommendation to you and your company. Thanks again for setting up the fun part of the home!

To Potential Customers of Streamline Systems: I have done two projects with Abe and the team at Streamline.  In both cases, I have been completely satisfied .  Everyone at Streamline is an expert, and when it comes to audio and video equipment, I need expert advice.  Abe and his group helped me make the right choices.  Then, they followed through with outstanding execution of the order.   I would recommend Streamline Systems to any audio/video customer who wants great service and a fair price. John Estabrook

Abe, Jeanette and I just wanted to send a note of thanks to you and your team (Jeff, Matt etc.) for the great service you provided in audio, visual, and security needs for our new home.  Things have really worked beautifully.  The touch screen for the Niles system is great and the sound quality from the Sonance Speakers is unbelievable.  The TVs work great with the Universal Remotes and our security system is flawless.  As I told you today, my wife and I often discuss how happy we are that with all of the things that can go wrong in the building process (and do) the technology you were responsible for has worked great!  Furthermore, I feel confident that if something is to happen you and your team will continue to be responsive to our needs.  Please convey these thoughts to your coworkers who were such a pleasure to deal with. Best wishes for the new year, Ken and Jeanette Easton

We are pleased to write a letter of recommendation for Abe and is crew at Streamline Systems as our experience was excellent. They were able to custom design an audiovisual system for our house that exceeded our expectations. Abe spent a great deal of time with us explaining the design of the system and fine tuning it to better meet our needs. The project was performed for the agreed upon cost, it was installed in a timely fashion and follow-up after installation has been most impressive. We highly recommend Abe and his team for the design, installation and maintenance of a home audiovisual system. Bob and Jenny Meleca

Abe, My wife and I could not be more pleased with Streamline Systems.  We moved to Grand Rapids a year ago and have interacted with many local businesses while outfitting our new home. There has not been a better customer service experience than what you provide at Streamline.  From initial in-home consultation to ordering to installation, you guys were supurb.  We interacted with at least 5 people who were all tremendously helpful and that is rare in today’s unfortunate customer service environment. Not only was the customer service excellent, but you came to us with innovative ideas to maximize our home entertainment experience.  People definitely are “wowed” by what you have done with our main TV viewing area, it is a sight to see! We also felt that your pricing was very fair.  I looked  up the price of every single line-item on our bill and it was mostly equal to or less than what you can find on the internet.  While we definitely did not purchase a low-priced system we feel we got good value by selecting Streamline. Thank you again for everything, you have assembled a wonderful team and should be proud how they represent your business.  We will be sure to recommend Streamline to our network. Brian and Kelly May

I’m a huge fan of Control4, even more so now than when I originally learned about its capabilities.  I’m a “techy” who likes to tinker and do as much of the work as possible.  Having said that, I didn’t do anything related to the install of my project, Streamline did everything timely and to my satisfaction.  That was a year and a half ago, now I’m doing all the programming and having a blast tweaking it to my own personl preferences.  That is just one of the benefits of the Control4 system.  The programming part of it is pretty simple to learn and the capabilities are endless.  Regardless of how much or little you wnat to be involved, the product offers solutions at every level.  And the fact that I can give them access remotely allows for simple timely tweaks if need be. I’ll tell you a little about my project because these are some of the things I inquired about when I was considering Control4 as a solution: I have two cameras that monitor the perimeter of my house and one camera in our infants room.  I can sit in my office and look in on my dughter during the day and have emails with pictures sent to me every time someone rings my doorbell or triggers my cameras.  Yes, that’s complete overkill, but it gives you an idea of its capabilities.  In my theater area, I have a single button to dim the lights and play a Blu-Ray DVD.  When I pause the DVD, my lights ramp back up until I press play again.  When I’m finished in the Theater I hit off, and it powers down my A/V equipment and gives me 2 minutes before all the lights completely shut off.  If someone rings my door bell while watching TV, my camera takes a picture of them and sends it to the TV I’m viewing so I can decide whether I want to answer the door.  My wife loves how simple it s to run all the equipment… that was critical when selecting a solution.  I also have an iPAD and iPhone that gives my complete control f everything wirelessly.  Lastly, I have a “Vacation” button that turns specified lights on and off at certain times to make it appear as if someone is home.  I can log into my system remotely and adjust the temperature, lights or view my cameras.  I could go on and on about the capabilities but hopefully I’ve given you a good idea of is possiblities.  The only “con” I can think of is there isn’t a Panasonic camera that is infrared, yet.  I’m sure there will be soon though.  But you can always trigger a light to turn on when its night time…so there’s a way around that too. Streamline was great to work with and I’ve been recommending them to friends and anyone else who needs assistance. Their programmers and installers have always been professional, timely and experts at what they do. Jeff Clark

Streamline Systems installed our custom audio and video system in our home, approx. 2 years ago. Their team of installers and designers were top notch and a pleasure to work with.  They gave us detailed instruction on how to run the equipment, and any time after installation, when we had a question, they provided answers either over the phone, or in person. I highly recommend Streamline to anyone installing a custom audio/video system in their home. Doug and Cindy Hoofman

Abe and the entire Streamline Team were absolutely great to work with, from start to finish…  At every turn they gave us a good, better, best option for all of our components and individual applications, constantly staying aware of our wishes and budget.  With this project we added a home audio system, which was one of the best renovations we’ve made since moving in eight years ago.  Our new audio system is now a part of our daily lives, from getting ready in the morning, watching games, entertaining with family and friends, or just hanging out on the weekends. Streamline will definitely be our choice again when we expand our system to different rooms and add capabilities.  We only wish we had called them sooner! Douglas Rockwell

I just wanted to say Thanks for a great job on the install yesterday. Your guys were great, and the system is fantastic. I’m very happy! I did want to get a price on the iPod dock for our system. I’d like to get that asap. The guy (can’t remember his name) suggested an Onkyo dock? Anyway, -Thanks again. Bang up job!” Best regards, BJ Johnson

Abe – Just a quick note to thank you and your staff for your assistance and cooperation with our BluRay issues.  We truly enjoy our home entertainment system, and could not be happier.  I completely understand that problems arise – often for no reason.  The true test of a business and its people is how the problem is handled – and your company passes with flying colors!  Your service is outstanding, timely, and has always been completed to our total satisfaction.  The techs always deliver the services patiently, professionally, and respectfully – being a true pleasure to work with. Please consider this note as my enthusiastic endorsement of Streamline and your staff.  Keep up the great work! Jon Beilstein

It’s been a few months since our system came online. I need to say thanks. I was being convinced by major system people to ‘go large or go home’, but you convinced me otherwise. I just love the Control4 system your people put in. My wife loves the controllability and I love sound throughout the entire house. I may still add the lights and furnace controls, but at least I have that opportunity in the future. I really appreciate the fact that your guys made the system right when the electrician dropped the ball. Thanks again and I am glad to be a reference for you anytime.

Good morning, I just wanted to follow up with you and let you know my family is very satisfied with the audio system you installed in our home.  We have really enjoyed it over the past couple of months.  I appreciate Abe for his flexibility in scheduling appointments as the audio system was a surprise gift for my wife’s birthday.  The technicians were right on time and were very efficient in their time at our house.  Thank you so much for making our home a special enjoyable place! Brian Grasmeyer

Dear Mr. Kalawart, Just a short note but important note to express my total and complete satisfaction with your recent audio installation. The results were beyond my expectations. The quality and caliber of your technicians is outstanding. Without a doubt, I will recommend your firm to any and all willing to listen. Thanks for a great job.

Abe, Thanks for the quick turnaround on the service call.  Matt did an awesome job addressing both of my setup needs, and he went above and beyond to clean up the wiring mess I had behind both receivers.  I will gladly call Streamline for my future home audio needs. In case you’re interested, another satisfied customer (Jason Bomers) referred Streamline to me.  I’ll be sure to share the Streamline name with others who might be looking for expert assistance. Thanks, Jim

Abe, I would like to thank you for the outstanding job that you and your company provided us at our new home.  This is our second home that you have done for us and we would never use any other company.  Your service and employees are second to none.  I thank you for your service after the fact.  You and your employees go above and beyond what you should when helping us out on our new system. Jim Abbott

Dearest Abe and Streamline Team. After weeks of trying to figure out just where to begin upgrading our ten plus year old TV/stereo system, your qualified team came to our home and took care of Everything! From the first visit by yourself, to your qualified staff we are more than pleased. Jeff is extremely knowledgeable, trustworthy and willing to assist in all our requests and needs. From the selection, design, to the install and clean up, every part of the process was done with care, concern and knowledge. We would highly recommend Streamline to anyone!

Abe, just wanted to drop you a quick note letting you know how much I have appreciated your efforts over the past several months to assist my wife and I with our cottage project. After we have now had few weeks to enjoy it, I have to say that your work has been outstanding! We absolutely love the audio/visual design! In particular, we have appreciated how you have listened to us in our desire to keep us on budget. Your suggestions to run wire throughout the cabin have allowed us to have option for the highest quality system at some point, by keeping our options open for future expansion, but are certainly meeting and exceeding our current needs along the limitations of our present budget. Furthermore, your staff has been extremely helpful in helping us with the learning curve that is required to fully utilize the features of our “smart home.” Again, we are deeply appreciative for your services, and would be happy to speak to any clients who might have interest in working with you in the future.

Abe, 14 years ago we chose Streamline Systems when we built our home in Cascade.  We have been highly satisfied with the media installation.  Our family has many memories that involve our system. The same qualities of knowledge and professionalism were why we contacted you to update our system.  We had another first class experience.  To our surprise, one of your crew that had originally installed our equipment was involved in the update.  It speaks volumes about your company that you have such loyal employees. We will continue to recommend you to our friends.  We look forward to working with you again in the future. Tom and Barbara Hiller